Overview / Prices
Prices & Terms · 2026

Knowledge that answers.

The GraphRAG platform for German mid-sized businesses: your documents, contracts and knowledge bases become precise, traceable answers — with source references, GDPR-compliant, operated in the EU.

Speed

Faster answers

Find information in seconds instead of hours.

Trust

Traceability

Every answer links to the source pages of the original documents.

Structure

Multiple domains

Sales, service, R&D, compliance — cleanly separated, same platform.

Automation

Agent Mode

AI workflows with tools — web, Python, reporting.

Isolation

Tenant separation

Database, graph and vector store separated per project.

Operating model

You choose who operates.

Both models cover the same feature set. You decide who runs the infrastructure — us or you.

// Model A

SaaS

We operate everything for you.

  • One invoice — no cloud contracts
  • Fixed-price budgeting
  • Fast start (from 2 weeks)
  • EU hosting, DPA included
  • Ideal for 5 – 50 users
// Model B

Customer-Operated

You retain full control.

  • Data remains in your Azure subscription
  • You use your EA discounts (15 – 30 %)
  • Maximum control over data residency
  • On-prem path possible
  • Ideal from ~50 users or with higher compliance requirements
Plans

Transparent prices by model

Choose the operating model — the plans adapt. All prices in EUR net per month.

Essentials
€ 1.770 / month
For individual teams
  • 1 project, up to 10 users
  • 5,000 document pages / month
  • 5,000 AI queries / month
  • Standard AI models included
  • EU hosting & DPA
  • Email support (48 h response)
  • Additional: € 0.24 / page · € 0.09 / query
Enterprise
from € 14.970 / month
For regulated industries
  • Unlimited projects & users
  • 200,000 pages / month included
  • Own Neo4j database
  • Per-tenant SSO federation
  • Premium AI models selectable
  • 24/7 support, 99.9 % SLA
  • Dedicated contact person (TAM)
// Options & extensions
  • Additional projects: € 450 / project / month
  • Additional users (10-user bundle): € 270 / month
  • Onboarding incl. initial ingest & training — Business: € 14.700 · Enterprise: € 44.700
  • 12 % discount for annual payment
// Included
  • Infrastructure, AI models and support — all in one monthly invoice.
  • Hosting in an EU data center, DPA included.
  • No additional cloud contracts required.
Starter
€ 870 / month
For individual teams
  • 1 project, up to 10 users
  • Core features, Strict Grounding
  • Operation in your Azure subscription
  • EU hosting, GDPR-compliant
  • Email support (48 h)
  • No minimum term after 3 months
Enterprise
from € 7.470 / month
For regulated industries
  • Unlimited projects & users
  • Own Neo4j DB in customer tenant
  • Per-tenant SSO federation
  • Local models (Azure OpenAI DE)
  • On-prem option on request
  • 24/7 support, 99.9 % SLA, TAM
  • DPA, DPA, BSI-C5 readiness
// Options & extensions
  • Additional projects: € 270 / project / month
  • Additional users (10-user bundle): € 180 / month
  • Hosting management (without own Azure subscription): 8 % of Azure usage, min. € 450 / month
  • Onboarding — Business: € 14.700 · Enterprise: € 44.700
  • 12 % discount for annual payment
// Additional direct costs (not to NexoGraph)

Usage-based, no fixed price. The following values are typical ranges — the actual costs depend on your usage intensity (queries, document volume, selected models) and are billed directly by Azure or the AI provider.

  • Azure infrastructure (compute, DB, vector store): typically € 200 – € 1,500 / month
  • AI provider (OpenAI / Azure OpenAI): typically € 50 – € 800 / month depending on usage
  • Azure Document Intelligence for complex PDFs: € 0.01 – € 0.015 / page (only if needed)
  • All costs visible transparently in the AdminPortal.
Example calculation

Total cost over 3 years

Scenario: mid-sized company, 30 users, 20,000 pages initial knowledge base, 3 projects (sales / service / R&D). About 3,000 queries and 5,000 new document pages per month. Business tier in both variants.

// SaaS model
NexoGraph SaaS Business€ 5.670€ 204.120
Additional page quota (~1,000/mo.)€ 180€ 6.480
Onboarding (one-time)€ 14.700
Total 3 years€ 225.300
Ø € 6.258 / month · Ø € 209 per user · month
// Customer-Operated model
cheaper in the example
NexoGraph Business license€ 2.970€ 106.920
Hosting management flat fee€ 450€ 16.200
Azure infrastructure (customer)*€ 600€ 21.600
AI provider — tokens (customer)*€ 60€ 2.160
Azure Document Intelligence (customer)*€ 12€ 432
Onboarding (one-time)€ 14.700
Total 3 years€ 162.012
Ø € 4.500 / month · Ø € 150 per user · month

* Usage-based items — these Azure and AI costs are example assumptions for the described scenario and scale with your actual usage; they are not fixed prices guaranteed by NexoGraph.

In the example, Customer-Operated is more economical because you bill your Azure costs directly at your own EA conditions. SaaS is the right choice if you prefer a single invoice, a fixed monthly budget and a shorter setup path — or do not want to set up an additional cloud subscription.

Security · Data protection · Compliance

Built for German mid-sized businesses

From data protection to the auditability of every single answer — security is the foundation, not an afterthought.

Data protection

GDPR-compliant · DPA included · data residency EU/Germany.

Security

Encryption in transit & at rest · tenant isolation at every storage layer.

Authentication

Microsoft Entra ID · Google Workspace · per-tenant SSO federation (Enterprise).

Auditability

All answers with source citations · Strict Grounding prevents hallucinations.

Compliance path

BSI-C5 readiness · annual pen test report (Enterprise).

How we start together

From initial meeting to rollout

A clear, fixed-price entry — proven in 30 days, without risk and without re-ingest when changing models.

1

Initial meeting & workshop

We understand your knowledge domains and propose a suitable pilot scenario — 60 min., free of charge.

2

30-day pilot at a fixed price

Production-like environment within 5 working days, including ingest of your selected documents.

3

Model selection & rollout

After the pilot, you choose between SaaS and Customer-Operated. Transition possible without re-ingest.

4

Training & support

User and admin training included in onboarding. Quarterly tuning reviews from Business tier onward.

Ready for a pilot operation?

We set up your test environment
in 5 working days.

30-day pilot at a fixed price, with clear scope and measurement point. Write to us — we will get back to you within one working day.

All prices in EUR net, plus statutory VAT · Minimum term 12 months (Enterprise 24 months) · Price adjustments with 3 months' notice to the end of the contract year · Status 06/2026.